FAQs

How long will shipping take?

We ship most orders within 1-3 business days. Dispatch time may vary depending on the product type, so please check above for specific estimates.

UK delivery usually takes 2 business days and International deliveries take around 5-10 business days, depending on your location. You’ll receive tracking details once your order is on its way.

For more information, please review our Shipping Policy.

Do you ship internationally?

Yes, we ship to the UK, USA, Canada, All of the EU, Australia, and New Zealand. For any other countries, please contact us and we can make special arrangements if possible.

What is your return policy?

We have a 30-day satisfaction guarantee policy, so if within 30 days of receiving your item you are not happy and would like a refund, please contact us to arrange a return & refund.

How can I track my order?

Once your order ships, you’ll get a confirmation email with a tracking number to follow its journey.

Do you offer discounts for bulk or repeat orders?

We sometimes run promotions and also depending on the product, offer bundles for even better value. Check the product page or sign up for our newsletter for updates.

How do I contact you if I have a question?

You can reach us anytime via our contact form or chat. We’re here to help and usually reply within 24 hours during business days.

Didn’t find your answer?

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Customer Reviews

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R
Rachel
clay slab cutter

Really pleased with my clay slab cutter.